This Cookie Policy was last updated on 25/05/2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.twaino.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Disqus, LinkedIn, TikTok, Instagram, Facebook, X (Formerly Twitter), Pinterest and WhatsApp to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Disqus, LinkedIn, TikTok, Instagram, Facebook, X (Formerly Twitter), Pinterest and WhatsApp. This content is embedded with code derived from Disqus, LinkedIn, TikTok, Instagram, Facebook, X (Formerly Twitter), Pinterest and WhatsApp and places cookies. This content might store and process certain information for personalised advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Disqus, LinkedIn, TikTok, Instagram, Facebook, X (Formerly Twitter), Pinterest and WhatsApp are located in the United States.
6. Placed cookies
Usage
We use WooCommerce for webshop management. Read more about WooCommerce
Sharing data
This data is not shared with third parties.
Functional
wc_cart_hash_*
session
Store items in shopping cart
wc_fragments_*
persistent
woocommerce_recently_viewed
session
Store performed actions on the website
woocommerce_items_in_cart
session
Store items in shopping cart
woocommerce_cart_hash
1 day
Store items in shopping cart
wp_woocommerce_session_*
session
Store performed actions on the website
Usage
We use Thrive Leads for mailing list subscriptions. Read more about Thrive Leads
Sharing data
For more information, please read the Thrive Leads Privacy Statement.
Purpose pending investigation
tl_*
30 days
Functional
tve_leads_unique
30 days
Store if the user has seen embedded content
Usage
We use WordPress for website development. Read more about WordPress
Sharing data
This data is not shared with third parties.
Functional
WP_DATA_USER_*
session
Store user preferences
wp-api-schema-model*
session
wp-settings-*
persistent
Store user preferences
wp-settings-time-*
1 year
Store user preferences
wordpress_logged_in_*
persistent
Store logged in users
WP_PREFERENCES_USER_*
persistent
Store user preferences
Usage
We use Automattic for website development. Read more about Automattic
Sharing data
For more information, please read the Automattic Privacy Statement.
Statistics
tk_ai
session
Store a unique user ID
Usage
We use Fusion Theme for website design. Read more about Fusion Theme
Sharing data
This data is not shared with third parties.
Purpose pending investigation
fusion_metabox_tab_*
Usage
We use Stripe for payment processing. Read more about Stripe
Sharing data
For more information, please read the Stripe Privacy Statement.
Functional
__stripe_mid
1 year
Provide fraud prevention
__stripe_sid
30 minutes
Provide fraud prevention
Usage
We use Google Maps for maps display. Read more about Google Maps
Sharing data
For more information, please read the Google Maps Privacy Statement.
Marketing
Google Maps API
expires immediately
Read user IP address
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook
Marketing/Tracking
actppresence
1 year
Manage ad display frequency
Marketing
_fbc
2 years
Store last visit
fbm*
1 year
Store account details
xs
3 months
Store a unique session ID
fr
3 months
Provide ad delivery or retargeting
act
90 days
Store logged in users
_fbp
3 months
Store and track visits across websites
datr
2 years
Provide fraud prevention
c_user
30 days
Store a unique user ID
sb
2 years
Store browser details
*_fbm_
1 year
Store account details
Functional
wd
1 week
Read screen resolution
csm
90 days
Provide fraud prevention
presence
session
Store and track if the browser tab is active
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more about Twitter
Functional
local_storage_support_test
persistent
Provide load balancing functionality
Marketing
metrics_token
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn
Preferences
bcookie
1 year
Store browser details
lidc
1 day
Provide load balancing functionality
bscookie
1 year
Store logged in users
Marketing
li-oatml
1 month
Provide ad delivery or retargeting
li_sugr
90 days
Store and track a visitor’s identity
UserMatchHistory
30 days
Provide ad delivery or retargeting
Functional
BizographicsOptOut
10 years
Store privacy preferences
Purpose pending investigation
sdsc
lms_ads
lms_analytics
_guid
li_alerts
li_gc
AnalyticsSyncHistory
Usage
We use Complianz for cookie consent management. Read more about Complianz
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
complianz_policy_id
365 days
Store accepted cookie policy ID
complianz_consent_status
365 days
Store cookie consent preferences
cmplz_marketing
365 days
Store cookie consent preferences
cmplz_policy_id
365 days
Store accepted cookie policy ID
cmplz_functional
365 days
Store cookie consent preferences
cmplz_statistics-anonymous
365 days
Store cookie consent preferences
cmplz_preferences
365 days
Store cookie consent preferences
cmplz_statistics
365 days
Store cookie consent preferences
cmplz_consent_status
365 days
Store cookie consent preferences
Usage
We use Mautic for marketing automation (automated email marketing). Read more about Mautic
Sharing data
For more information, please read the Mautic Privacy Statement.
Marketing
mautic_device_id
1 year
Store and track interaction
Purpose pending investigation
mtc_id
session
Store a unique user ID
Functional
mautic_focus_*
various
Provide a responsive website
Usage
We use Google Analytics for website statistics. Read more about Google Analytics
Sharing data
For more information, please read the Google Analytics Privacy Statement.
Statistics
_ga
2 years
Store and count pageviews
_ga_*
1 year
Store and count pageviews
Usage
We use Polylang for locale management. Read more about Polylang
Sharing data
This data is not shared with third parties.
Functional
pll_language
persistent
Store language settings
Usage
We use Google Fonts for display of webfonts. Read more about Google Fonts
Purpose pending investigation
Google Fonts API
Usage
We use YouTube for video display. Read more about YouTube
Purpose pending investigation
GPS
VISITOR_INFO1_LIVE
YSC
PREF
Usage
We use WhatsApp for chat support. Read more about WhatsApp
Sharing data
For more information, please read the WhatsApp Privacy Statement.
Purpose pending investigation
wa_lang_pref
wa_ul
Usage
We use TikTok for video display. Read more about TikTok
Purpose pending investigation
s_v_web_id
MONITOR_WEB_ID
csrf_session_id
tt_csrf_token
_abck
tt_webid
tt_webid_v2
ttwid
webapp_launch_mode
webapp_session_id
webapp-session-referer
webapp_tiktok_privious
webapp_extra_data
webapp_original_traffic_type
__tea_cache_first_*
guide-login-config
__tea_cache_tokens_*
webapp-newuser
f
autoplay-config
webapp-video-mute
Usage
We use Mixpanel for website statistics. Read more about Mixpanel
Sharing data
For more information, please read the Mixpanel Privacy Statement.
Purpose pending investigation
*_mixpanel
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
FEK
tcb-components-display
cmplz_toggle_data_id_1
365 days
cmplz_toggle_data_id_2
365 days
cmplz_toggle_data_id_4
365 days
wpr-hash
cmplz_toggle_data_id_0
365 days
cmplz_toggle_data_id_3
365 days
wp-autosave-1
generateblocksPanels
generateblocksDeviceType
mautic_focus_5
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Enregistrer les préférences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Twaino
15 Rue George Sand, 75016 Paris
France
Website: https://www.twaino.com
Email: contact@ex.comtwaino.com
This Cookie Policy was synchronised with cookiedatabase.org on 25/05/2026.